Top 10 Salesforce Commerce Cloud Consultants to Work With in 2025

Finding the right salesforce commerce cloud consultant can be the difference between a successful digital commerce strategy and a costly misstep. Businesses looking for reliable salesforce commerce cloud consulting often struggle with customization, integration, and scalability. In this guide, MOR Software will highlight the top consultants you can work with in 2025 to ensure growth and long-term success.

Who Is A Salesforce Commerce Cloud Consultant?

A salesforce commerce cloud consultant is a specialized expert who guides companies in setting up, customizing, and improving their salesforce service cloud platform. E-commerce is a major retail channel today, with online sales accounting for 16.3% of total U.S. retail in Q2 2025. This explains the rising demand for SFCC specialists.

Acting as both technical advisors and business strategists, these professionals support key areas such as platform architecture, third-party integrations, customer experience design, and ongoing performance enhancements.

Most of these consultants work within salesforce commerce cloud partners, established digital consultancies, or operate as independent professionals offering their expertise. Regardless of their setup, the role remains the same, helping businesses unlock the full potential of their SFCC investment.

What sets a salesforce commerce cloud consultant apart from a general developer is their unique blend of coding proficiency, eCommerce knowledge, business understanding, and platform mastery. 

With deep familiarity in salesforce integration architecture, they can design tailored solutions, execute complex customizations, and deliver optimized implementations that align with both technical needs and business goals.

What Does A Salesforce Commerce Cloud Consultant Do?

A Salesforce Commerce Cloud consultant works across technical, strategic, and operational areas to ensure businesses get the most value out of their SFCC platform. Their role is broad and combines hands-on implementation with long-term planning. Below are the core functions they typically handle:

Platform Implementation and Configuration

Hire salesforce consulting services support companies in launching Salesforce Commerce Cloud from the ground up. This includes building storefront architecture, configuring catalogs, promotions, and customer groups, and connecting the platform with essential third-party systems.

Customization and Development

A key part of the role involves creating tailored solutions for unique business needs. A Salesforce Commerce Cloud consultant often writes ISML code, JavaScript controllers, jobs, and pipelines to extend platform functionality and deliver customized eCommerce experiences.

Advisory and Strategy

Beyond technical work, consultants also act as advisors. They provide guidance on platform capabilities, upcoming industry shifts, and roadmap planning, helping businesses align their eCommerce strategy with growth opportunities.

Integration Services

Integration is central to their responsibilities. SFCC consulting services​ link Salesforce Commerce Cloud with ERPs, CRM software, marketing clouds, payment gateways, analytics tools, and order management systems, ensuring every component works seamlessly together.

The average enterprise now uses roughly 897 applications, and 95% of IT leaders say integration is a hurdle to effective AI adoption. So clean integrations are very important.

Benefits Of Working With a Salesforce Commerce Cloud Consultant

A Salesforce Commerce Cloud consultant plays a central role in helping businesses unlock the full value of their eCommerce platform and achieve stronger results online. Their expertise ensures that every stage of the digital commerce journey, from setup to optimization, is strategically managed. Key advantages include:

• Platform Implementation: Consultants guide businesses through the full Salesforce Commerce Cloud setup. This includes configuring storefronts, aligning catalogs with product data, integrating with CRM or ERP systems, and tailoring workflows to match branding and operations.
• Customization and Development: Every company has unique requirements, and consultants deliver solutions that extend the platform’s capabilities. A Salesforce Commerce Cloud consultant can build custom features, integrations, and extensions using APIs, third-party solutions, or native development tools.
• Optimization and Performance Improvement: Consultants also evaluate how an online store performs and suggest targeted improvements. They may fine-tune site speed, streamline checkout, and implement best practices to strengthen user experience, ultimately boosting engagement and conversion rates. When page load time rises from 1 to 3 seconds, the probability of a bounce increases by 32%, so performance tuning directly protects revenue.
• Training and Support: A Salesforce Commerce Cloud consultant delivers training and continuous support to internal teams, ensuring they can confidently manage the platform. This covers cross-cloud integrations, platform salesforce implementation, operational best practices, and hands-on assistance to resolve technical challenges as they arise.
• Strategic Guidance: Beyond setup, consultants advise businesses on how to use Salesforce Commerce Cloud to reach long-term eCommerce goals. This often includes digital marketing alignment, omnichannel strategy, customer experience improvements, and planning for future scalability.
• Data Analysis and Insights: Consultants also turn raw eCommerce data into actionable insights. By examining customer behavior, sales patterns, and store performance, they help businesses make smarter decisions that lead to growth and stronger results. Personalization efforts based on these insights can lift revenues by 5 to 15% and increase marketing ROI by 10 to 30%.
• Upgrades and Maintenance: Technology evolves quickly, and consultants keep the platform current by managing upgrades and performing ongoing maintenance. This ensures businesses always benefit from the latest Salesforce Commerce Cloud enhancements and innovations.

>>> READ MORE: Salesforce Consulting Rates: Key Factors & The Service Cost 2025

Top 10 Salesforce Commerce Cloud Consultants In 2025

Finding the right partner begins with understanding which firms have the skills, experience, and reliability to deliver end-to-end Salesforce Commerce Cloud solutions that truly move the needle.

MOR Software

MOR Software stands out as a leading salesforce consulting company, supporting global enterprises with scalable and high-performing digital commerce platforms. 

From our headquarters in Vietnam and branch offices in Japan, Korea, and Singapore, we provide comprehensive services that cover consulting, implementation, salesforce integration, customization, and long-term support.

Our consultants combine deep technical expertise with practical industry knowledge to ensure Salesforce Commerce Cloud solutions align with each client’s business goals and customer experience strategies. 

We focus heavily on complex eCommerce projects that require advanced customization, system-wide integrations, and omnichannel capabilities. Agile and Scrum practices keep our projects on track and flexible to market changes.

What makes MOR Software different is our ability to deliver dedicated development teams that adapt as your business grows. Whether it’s a retailer scaling into new regions or a B2B company aiming for a more unified commerce strategy, our Salesforce Commerce Cloud consulting services are designed to deliver measurable growth and long-term success.

TradeCentric

TradeCentric is not a dedicated Salesforce Commerce Cloud consulting firm, but its collaboration with Salesforce and leading system integrators is long established. The company helps enterprises extend the value of Commerce Cloud by supporting scalable commerce solutions that perform seamlessly across every customer touchpoint.

Through these partnerships, TradeCentric focuses on serving thousands of shared B2B buyers and suppliers, helping organizations accelerate time to value and uncover new opportunities for growth. The company is also recognized as a trusted partner for several Salesforce Commerce Cloud consultants, reinforcing its role in enabling stronger integration and expansion strategies.

Saltbox

Saltbox holds multiple Salesforce accreditations and certifications, positioning the company as a trusted Salesforce Commerce Cloud consultant and CRM solutions partner. Their approach is architecture-led, focusing on tailored strategies and implementation services that cover Salesforce Commerce, order management, and fully connected buying journeys.

From modernizing business operations to building unified experiences across B2B and D2C channels, Saltbox helps organizations achieve measurable results. The team also supports enterprises looking to expand into new commerce channels, applying their experience in Salesforce Commerce Cloud to deliver scalable, customer-focused solutions.

Slalom

Slalom operates at the intersection of business and technology, positioning itself as a forward-looking Salesforce Commerce Cloud consultant. Their strategy focuses on building digital products and solutions that accelerate client visions through practical, scalable services.

As a long-standing Salesforce partner, Slalom uses the platform to drive innovation, embrace disruption, and create industry-specific solutions that transform how organizations operate. Their approach helps businesses remain competitive by aligning Commerce Cloud with long-term digital growth strategies.

6Street

6Street is another established Salesforce partner known for guiding companies through the shifting digital commerce environment since 2012. As a trusted Salesforce Commerce Cloud consultancy, the firm has worked with iconic brands including Coca-Cola, Frito-Lay, and Symantec.

With a team of seasoned Salesforce developers, 6Street helps businesses move beyond a simple online storefront to create scalable eCommerce ecosystems. Their solutions are designed to adapt to changing business needs while ensuring Salesforce Commerce Cloud becomes a core driver of growth and customer engagement.

Shift7

Shift7 is one of only six global expert-level partners for Commerce Cloud and a founding member of the Salesforce B2B Commerce Advisory Board. As a specialized Salesforce Commerce Cloud consultant, the company focuses on elevating B2B commerce experiences that both engage customers and lower the cost of sales.

By leveraging deep expertise in Commerce Cloud, Shift7 helps businesses create tailored customer journeys that work seamlessly on top of their existing core platforms, ensuring value without unnecessary complexity.

Trifecta Technologies

For more than 30 years, Trifecta Technologies has served as a trusted advisor to leading global brands like Trex and Knoll. 

A Salesforce consulting partner since 2012, the company provides end-to-end Salesforce Commerce Cloud consulting services, from strategy and implementation to cross-cloud integration. Their goal is to unify commerce into a truly connected Customer 360 experience.

Trifecta’s expertise spans industries such as eCommerce, manufacturing, and retail. Alongside strategic planning and solution development, the firm also provides salesforce managed services and health checks, enabling companies to maintain focus on growing their digital commerce while Trifecta ensures long-term platform success.

ForeFront

ForeFront brings more than 25 years of experience and has deployed solutions in over 70 countries worldwide. Recognized for its expertise in any-to-any integration, the company helps clients maximize Salesforce capabilities by delivering seamless connectivity across platforms.

Alongside its work as a Salesforce Commerce Cloud consultant, ForeFront also offers award-winning Service Cloud solutions. These include predictive field asset support, smart omnichannel routing, entitlement and work order management, and proactive insights that reduce issues before they arise. 

With this approach, ForeFront enables clients to improve efficiency across people, processes, and products, driving stronger profitability.

Hero Digital

Hero Digital is another experienced Salesforce Commerce Cloud consultancy that supports organizations through digital transformation. Their team of skilled Salesforce developers works with businesses to advance B2B commerce initiatives and stay competitive in modern eCommerce.

The company combines commerce, content, and marketing technology to create unified digital ecosystems. By building and integrating a cohesive CX technology stack, Hero Digital helps businesses lower operating costs, improve efficiency, and ensure interoperability with existing systems and partners. 

Their approach positions Salesforce Commerce Cloud as a central driver of growth and customer engagement.

What To Look For In A Salesforce Commerce Cloud Consultant

Choosing to invest in Salesforce Commerce Cloud is a major step, but success depends on selecting the right partner. A skilled Salesforce Commerce Cloud consultant does more than implement the platform, they align it with your growth strategy, operating model, and customer experience goals.

Certified Skills and Industry Experience

Since Salesforce Commerce Cloud is a large-scale, enterprise platform, working with certified consultants guarantees your project follows established best practices. Certifications confirm that a consultant understands the technical, security, and architectural standards behind successful deployments.

Still, credentials are only part of the equation. A valuable Salesforce Commerce Cloud consultancy also brings hands-on industry knowledge. This ensures they can anticipate challenges and deliver solutions tailored to your business. For example:

• Fashion retailers often require advanced product variants such as size, color, and seasonal styles.
• Luxury brands may need highly personalized shopping experiences and exclusive access models.
• B2B wholesalers typically demand complex pricing rules, account-based catalogs, or customer group segmentation.

Consultants combine certifications with real-world industry expertise to help avoid common pitfalls, shorten timelines, and build an experience that matches customer expectations within your market. 

The best Salesforce Commerce Cloud consultants understand both Salesforce’s architecture and the specific demands of your vertical, whether that’s apparel, electronics, or large-scale distribution.

Customization and Cross-System Integration

Standard Salesforce Commerce Cloud functionality can’t always cover unique business requirements. An experienced Salesforce Commerce Cloud consultant extends the platform with custom features that match your workflows and customer needs. 

They also connect SFCC with core systems in your stack, such as salesforce CRM consulting, ERP, and PIM solutions. These integrations ensure data flows consistently across departments, reduce manual work, and keep operations aligned.

Building Omnichannel Strategies

Modern commerce requires a unified approach. A strong consultant helps link digital channels like your website and mobile apps with marketing platforms and physical retail environments. 

A Salesforce Commerce Cloud consultant creates a seamless connection between online and offline touchpoints. This guarantees customers enjoy a consistent journey at every stage, whether browsing in-store, engaging through email, or purchasing online.

Using Analytics to Improve Performance

A skilled Salesforce Commerce Cloud consultant monitors key metrics such as cart abandonment, average order value, and customer lifetime value. These insights guide targeted improvements across the platform, from refining checkout flows to enhancing product search, so your eCommerce store delivers both efficiency and a seamless customer experience.

Long-Term Support and Scalability Planning

Launching a Salesforce Commerce Cloud site is just the starting point. The right consultant continues to provide post-launch support, regular performance checks, and forward-looking scalability strategies. This ensures your platform adapts smoothly to business growth, seasonal traffic spikes, and evolving customer expectations.

Cost Of Hiring A Salesforce Commerce Cloud Consultant

The cost to hire Salesforce Commerce Cloud consultant can vary widely depending on experience, location, and engagement model. Businesses can choose between hourly contracts, part-time roles, or dedicated full-time consultants. The table below will give you a breakdown of typical costs.

Key Steps Of Working With A Salesforce Commerce Cloud Consultant

To get the most out of Salesforce Commerce Cloud, businesses need a clear, structured approach. A skilled Salesforce Commerce Cloud consultant follows a process that ensures smooth implementation and long-term success. The steps usually include:

• Discovery & Assessment: The consultant begins by analyzing business goals, customer expectations, and eCommerce requirements to define project objectives.
• Solution Design: Next, they create a roadmap that covers customization, integration with other systems, and process automation tailored to your needs.
• Implementation & Configuration: At this stage, the consultant develops, configures, and tests Salesforce Commerce Cloud to make sure it’s fully functional and aligned with business processes.
• Training & Adoption: End-users receive training and resources, ensuring your teams can use the platform effectively and maximize its value.
• Ongoing Support & Optimization: After launch, consultants continue to monitor performance, resolve issues, and roll out improvements or new features to keep the platform evolving with your business.

Conclusion

Choosing the right Salesforce commerce cloud consultant is more than a technical decision. It's a strategic move that shapes your eCommerce future. Among the top firms in 2025, MOR Software stands out with end-to-end Salesforce Commerce Cloud consulting services designed to help businesses scale confidently, improve customer experiences, and stay competitive. Ready to transform your digital commerce? Contact MOR Software today to discuss how our dedicated Salesforce experts can support your business growth.