TOP 10 Leading Salesforce Companies in Vietnam Updated 2024

Are you wondering why many businesses trust salesforce companies in Vietnam? What makes these services attractive? Vietnam is quickly becoming an ideal destination for Salesforce services. In the article below, let's explore outstanding services and why you should choose the leading Salesforce companies in Vietnam.

Why Choose Vietnam for Salesforce Services?

Cost-Effective Solutions

One of the biggest reasons why businesses choose Vietnam is the cost-saving solution. The cost of hiring a Salesforce expert in Vietnam is only about $50,000/year, lower than in developed countries like the US or the UK, about $72,000 to $75,000/year. This helps businesses save budgets while still ensuring service quality.

Highly Skilled Salesforce Experts

Vietnam currently has a professional and highly skilled workforce in the Salesforce field. Many of the experts here are trained and certified by Salesforce, along with experience working on international projects. This ensures that Salesforce companies in Vietnam can provide high-quality services and meet strict customer requirements.

Growing Tech Ecosystem

Vietnam's technology ecosystem is growing strongly, with support from the government and international organizations. Large technology centers such as Ho Chi Minh and Hanoi City have attracted many global technology companies, creating a dynamic and innovative environment for Salesforce services.

Top Salesforce Companies in Vietnam

Vietnam currently owns many leading companies providing Salesforce services, featuring a team of experienced experts and comprehensive solutions.

MOR Software

MOR Software is one of the leading companies in Vietnam in the field of Salesforce services. With headquarters in the City. Ho Chi Minh and Hanoi, MOR Software owns a team of more than 100 employees, including Salesforce-certified experts in Vietnam. The company provides comprehensive solutions from development, and deployment to management of Salesforce systems, and has implemented many large projects for global businesses, helping them optimize customer management processes and enhance operational efficiency. 

Vietnam’s top Salesforce companies provide comprehensive Salesforce CRM consulting services, helping businesses optimize their customer relationship management processes.

CMC Corporation

CMC Corporation is also a notable name with about 1,500 employees and more than 20 Salesforce experts. CMC stands out with Salesforce consulting and implementation services for large businesses in Vietnam and Southeast Asia, specializing in providing customized solutions and system integration support.

TMA Solutions

TMA Solutions, with more than 3,000 employees and more than 50 Salesforce experts, delivers Salesforce services to international customers. The company has more than 20 years of experience in software development, providing Salesforce project management and custom solutions to a variety of industries.

FPT Software

FPT Software is another prominent name in the industry, with approximately 30,000 employees globally and Salesforce experts. FPT Software provides comprehensive Salesforce solutions including development, deployment, and maintenance, and cooperates with many large international partners and implements large-scale Salesforce projects. FPT Software is one of the top Salesforce partners in Vietnam.

NTQ Solution

One name that cannot be ignored is NTQ Solution, with about 500 employees and more than 25 Salesforce experts. The company focuses on developing and implementing Salesforce with customized solutions, helping customers effectively integrate Salesforce into their existing systems. NTQ Solution standout affordable Salesforce development services in Vietnam.

TechX Corp

TechX Corp, with a team of approximately 200 employees and more than 15 Salesforce experts, provides Salesforce consulting and implementation services, custom Salesforce solutions for Vietnamese businesses. TechX stands out for its creativity in solutions and ability to meet diverse customer needs.

Viettel Group

Viettel Group not only stands out with its huge scale, owning more than 30,000 employees and over 40 Salesforce experts, but also with its professionalism in providing Salesforce consulting and implementation services. Viettel Group is also a Salesforce enterprise solutions provider in Vietnam. This company leverages its extensive global network to manage large projects, ensuring optimal efficiency for large domestic and foreign enterprises.

Rikkeisoft

Rikkeisoft, with a staff of about 2,000 people, is especially prominent in the field of developing Salesforce solutions for the finance and banking industry. Rikkeisoft specializes in providing customized solutions, helping businesses optimize business processes effectively and accurately.

Saigon Technology

Saigon Technology is committed to providing Salesforce development and implementation services with high-quality and efficiency, Salesforce support services in Vietnam. The company focuses on implementing personalized Salesforce solutions that best meet the unique needs of each business.

ELCA Vietnam

ELCA Vietnam, with its team of Salesforce experts, stands out in providing customized Salesforce solutions to key industries such as finance, healthcare and manufacturing. ELCA is known for its ability to respond flexibly and effectively to specific industry requirements.

Innotech Vietnam

Finally, Innotech Vietnam has approximately 150 employees and Salesforce experts, specializing in providing Salesforce development and implementation services to international customers. The company provides customized solutions and supports Salesforce integration with existing systems, helping to fully meet the needs of global customers.

Key Salesforce Services Offered by Vietnamese Companies

Salesforce Development

Salesforce companies in Vietnam specializing in providing Salesforce development services all possess high customization capabilities, helping businesses build and deploy Salesforce solutions that suit their specific business needs.

 Salesforce development services include designing and developing custom applications, integrating new functionality, and extending the capabilities of the Salesforce platform to meet unique business requirements. This helps businesses optimize work processes, improve efficiency, and increase customer satisfaction.

Many Salesforce consulting companies in Vietnam are equipped with the expertise to provide tailored solutions that meet specific business needs, helping clients maximize the potential of Salesforce.

Salesforce Migration

Data migration services to Salesforce are performed by experienced experts, ensuring the data conversion process from the old system to the Salesforce platform is smooth and safe. The data migration process in Salesforce involves analyzing, cleaning, and transferring data from different sources into Salesforce without data loss or business disruption. The companies also provide comprehensive auditing services to ensure that data has been migrated accurately and completely.

When moving data to Salesforce, it’s essential to use reliable Salesforce data migration tools to ensure a smooth and error-free transition. For large-scale data or metadata transfers, many companies rely on the Salesforce Ant Migration Tool, a robust command-line tool for managing migration tasks

Salesforce Management

Salesforce management is an important service that helps businesses optimize the use of the Salesforce platform to achieve the highest efficiency. This service includes maintaining and updating the Salesforce system, managing users and access rights, monitoring and analyzing data, and ensuring that the processes operating on the Salesforce platform are always maintained. determined and effective. The managed services company also provides regular technical support and user training to help businesses get the most out of Salesforce's features.

Salesforce Implementation

Implementing Salesforce involves setting up, configuring, and customizing the Salesforce platform to fit your business processes. This service starts with an analysis of your business needs and current processes, then configures the Salesforce platform to fit your specific requirements. Implementation also includes integrating Salesforce with other systems the business is using, setting up reports and dashboards, and training employees so they can use the system effectively. 

Many Vietnamese companies specialize in Salesforce Service Cloud implementation, enabling businesses to improve customer service by leveraging powerful automation tools.

Case Study: Successful Salesforce Implementation

Case Study Name: Successful Integration of Salesforce with Legacy System

About the Case Study

MOR Software has partnered with a Japanese company to develop an online time management service by integrating Salesforce with legacy systems. The project lasted 15 months and was carried out by a team of 18 members. Technologies used include Salesforce Apex, Lightning Web Components (LWC), Servlet, Lambda, and Typescript. The development process included building the HR management system on AppExchange, synchronizing data from the PitTouch time clock, setting up an API Gateway, and implementing an ETL process to transfer the data.

Client Testimonial:

"We are very satisfied with this project. The HR management system on AppExchange has significantly improved our service, with data being synchronized accurately and in real-time. Data management become simpler, helping to improve operational efficiency and provide better service to customers. MOR Software's hybrid model has allowed us to scale our operations efficiently while maintaining a competitive advantage maintaining high standards of quality and communication."

How to Choose the Right Salesforce Company

Evaluating Technical Expertise 

When choosing a Salesforce company in Vietnam, assessing the company's technical capabilities is key to ensuring you receive high-quality service. First, check out our team of experts' Salesforce certifications. These certifications not only demonstrate that professionals have completed formal training courses, but also that they have the knowledge and skills necessary to handle complex Salesforce requirements. Additionally, looking at the company's experience in similar projects is also important.

Reviewing Portfolio and Client Testimonials

Project portfolios and customer reviews are valuable sources of information to evaluate the quality of a Salesforce company's services. The project portfolio shows the types of projects the company has undertaken and the successes they have achieved. Look at projects similar to your needs to evaluate the company's ability to provide the right solution. Customer reviews are another important indicator, helping you understand past customers' satisfaction with the company's service quality, performance, and support.

Understanding Pricing and Service Agreements

Understanding costs and terms of service is an important step in ensuring that you don't encounter any surprises during your partnership. This includes a thorough review of contracts and terms of service. You need to clarify any issues related to costs, including potential fees, additional costs, or services that are not covered by the main contract. Make sure all terms are clear and fair, and that you clearly understand commitments around project completion time, maintenance, and post-deployment support.

In conclusion, Vietnam is quickly becoming a top destination for Salesforce services thanks to its talented team of professionals, reasonable costs, and thriving technology ecosystem. Choosing Salesforce Companies in Vietnam not only helps businesses save costs but also ensures high-quality service, supported by leading experts in the field.