INTEGRATION SALESFORCE WITH LEGACY SYSTEM

An HRM system integrating Salesforce with a legacy time attendance system

Service

Salesforce Development

Domain

HRM

Tech-Stack

Salesforce

Country

Japan

Summary

MOR Software partnered with a Japanese company to develop an online time attendance management service by integrating Salesforce with their legacy system. The project, which lasted 15 months and involved a team of 18 members, utilized technologies such as Apex, Lightning Web Components (LWC), Servlet, Lambda, and Typescript. The process included building a human resources management system on AppExchange, synchronizing data from the PitTouch time clock, setting up an API Gateway, and executing ETL processes to transfer data.

The customer

The customer is a Japanese company specializing in providing online time attendance management services. Their goal was to enhance their HRM offerings by developing a robust service on Salesforce's AppExchange platform.

The challenges

  • Legacy System Integration: Ensuring seamless data synchronization between the legacy PitTouch time clock system and Salesforce.
  • Bidirectional Data Synchronization: Achieving real-time, bidirectional data flow.
  • Data Migration: Efficiently transferring data from the old system to Salesforce using ETL processes.
  • Complex API Management: Creating an API Gateway to manage business data flows.

The solution

  • Comprehensive Analysis: Conducted thorough business analysis to understand client requirements and system complexities.
  • Advanced Technologies: Utilized Apex and LWC for developing the HRM system, ensuring a robust and scalable solution.
  • Efficient Synchronization: Implemented real-time, bidirectional data synchronization between PitTouch time clocks and Salesforce.
  • Seamless Data Migration: Employed ETL processes for efficient data transfer from the legacy system to Salesforce.
  • API Gateway Development: Created an API Gateway to manage data flow in line with business processes.

The outcome

  • Enhanced HRM Services: Delivered a comprehensive HRM system on AppExchange, enhancing the client's service offerings.
  • Improved Data Accuracy: Achieved accurate and real-time data synchronization between systems.
  • Streamlined Operations: Simplified data management and improved operational efficiency for the client.
  • Client Satisfaction: The client expressed high satisfaction with the integration, noting significant improvements in their service delivery.

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