Workforce Management with Salesforce and Slack Integration

MOR Software developed a custom online time attendance management system by integrating the client's internal data with Salesforce, while streamlining check-in/check-out operations via Slack commands. This dual integration approach through API Gateway and ETL resulted in a highly efficient and cloud-based workforce management solution. Built using Force.com, Apex, and Slack SDK, the system enhances real-time visibility, automates data handling, and simplifies employee time tracking.

Our client is a corporation focused on delivering internet-based solutions for internal operations, specifically employee attendance management.

The project required a seamless two-way data integration between the client's legacy system and Salesforce:

• API-based synchronization to send and retrieve data according to business processes.
• ETL-based migration to transfer legacy data into Salesforce for historical continuity.

Additionally, the client aimed to simplify time tracking for employees by enabling Slack-based commands and interactions to replace manual input methods.

MOR Software implemented the solution using a diverse tech stack, including:

• Salesforce technologies: Force.com Platform, Apex, VisualForce
• Frontend and automation: jQuery/JavaScript, HTML, TypeScript
• Cloud services and integration: AWS (Lambda, Serviet), Slack SDK, Jsforce

The development followed the Agile Scrum methodology over 5 months, with a cross-functional team of 8 specialists to ensure rapid iteration and collaboration.

The completed solution now enables seamless integration of internal employee data with Salesforce and real-time interactions through Slack. Employees can conveniently log attendance, managers gain better visibility into workforce activity, and administrative overhead has been significantly reduced. The client now benefits from a digitized, efficient, and scalable time attendance system tailored to their needs, delivered on time and on point.