Unlock Efficiency with Software Development Outsourcing Service

20 May 2024

In today's fast-paced digital landscape, efficiency is key to staying competitive. Software development outsourcing has emerged as a strategic solution that enables businesses to accelerate growth and innovate more effectively. Explore how integrating software development outsourcing services into your business strategy can unlock remarkable efficiencies and drive success in this article. 

What is Software Development Outsourcing?

Software development outsourcing is a strategic practice where businesses delegate their software development needs to third-party service providers. This approach allows companies to tap into global talent pools, accessing specialized skills and technologies that may not be available in-house. 

Outsourcing software development can involve a range of services from full project development to specific parts like application management, custom software, and system integrations.

Software development outsourcing
Software Development Outsourcing

Why Do Businesses Need Software Development Outsourcing?

Businesses opt to outsource software development for several compelling reasons:

  • Cost Efficiency: By outsourcing, companies can reduce costs associated with hiring, training, and maintaining an in-house team. This setup minimizes the overhead expenses tied to physical space and equipment while accessing a broader range of expertise at a lower cost.
  • Access to Expertise: Outsourcing companies often possess specialized knowledge and experience in the latest technologies and practices. This expertise ensures that all aspects of software development, from system architecture to user interface design, are handled by professionals who are experts in their fields.
  • Increased Flexibility: Companies can scale their development efforts up or down based on business requirements without the logistical challenges of resizing an in-house team. This flexibility is crucial for adapting to market changes or shifting project scopes.
  • Focus on Core Business Functions: Outsourcing the development of software allows a business to focus more on its core competencies, such as enhancing product offerings, marketing, and customer engagement. This strategic focus can lead to better allocation of resources and improved business outcomes.
  • Risk Mitigation: Outsourcing can help mitigate risks by sharing responsibilities with a partner that has the right tools, technologies, and processes to ensure project success. This partnership can also diversify market risks, especially when dealing with complex or unfamiliar technology realms.

Key Components of an Effective Outsourcing Strategy

In the realm of software development outsourcing, establishing a robust strategy is critical for success. Companies turn to outsourcing to enhance efficiencies, tap into specialized skills, and reduce costs. Here, we explore the fundamental components that make an outsourcing strategy effective.

Key Components of an Effective Outsourcing Strategy
Key Components of an Effective Outsourcing Strategy

Clear Business Requirements

The first step in successful software development outsource involves defining clear business requirements. This clarity helps ensure that the outsourcing partner fully understands the project's goals, scope, and specific needs. 

For instance, a company looking to develop a mobile application should specify its functionality, target user base, and performance criteria. This precision helps in aligning the project's objectives with business goals and sets a clear pathway for both the client and the provider.

Balancing Financial Plan

Outsourcing can offer significant cost savings, but it requires a carefully balanced financial plan. Outsourcing software development services should include budget planning that accounts for all possible expenses and savings. 

This planning should consider the costs associated with the outsourcing transition, ongoing management, and any potential risks. Effective financial planning ensures that the company can maximize its ROI while maintaining quality and efficiency in its projects.

Researching and Selecting the Right Partner

Choosing the right outsourcing partner is crucial. Companies should conduct thorough research to find a provider that not only fits their budget but also has a proven track record in the specific area of need. Software development outsourcing services often vary in specialty and expertise. 

For example, some may excel in developing e-commerce platforms, while others might specialize in enterprise solutions. Reviewing past projects, client testimonials, and the technological expertise of the provider will aid in making an informed decision.

Project Management Plan

Effective project management is vital in outsourced software development. This plan should outline the project's timeline, milestones, communication protocols, and methodologies to be used. It ensures that both parties are on the same page regarding expectations and project flow. 

Tools like Agile Scrum frameworks often help in managing software development projects by facilitating regular updates and iterative reviews, which are essential for timely deliveries and adaptability to changes.

Quality Assurance Plan

Finally, a comprehensive quality assurance (QA) plan is indispensable. This plan should detail the testing phases, quality benchmarks, and end-user testing procedures. QA is critical in outsourcing, as it ensures that the final product meets the required standards and functions as intended. 

A robust QA plan not only helps in identifying potential issues before the product goes live but also ensures that the outsourcing company delivers a product that aligns with the client’s expectations and industry standards.

By incorporating these key components into their outsourcing strategy, companies can enhance their chances of achieving successful outcomes, driving growth, and maintaining competitive advantage in the marketplace through software development outsourcing.

How Does Software Engineering Outsourcing Work?

Software development outsourcing is an increasingly popular strategy that allows companies to enhance their capabilities without the overhead of hiring full-time staff. This process involves several critical steps to ensure success, from the initial scope definition to post-delivery support. Here is the step-by-step breakdown:

The first step in outsourcing software development
The steps in outsourcing software development

Defining the Project Scope

The first step in outsourcing software development is to clearly define the project scope. This includes detailed requirements, project objectives, timelines, and expected deliverables. 

For example, a company might need a custom CRM system to improve customer relationship management. The scope would specify the functionalities, integration needs, user roles, and data handling requirements. Clear scope definition helps prevent scope creep and ensures all parties have the same expectations.

Selecting the Software Development Outsourcing Partner

Choosing the right outsourcing development partner is critical. It’s crucial for companies to select a partner who not only has the technical skills but also understands the industry's specific needs. 

For instance, if a healthcare company is outsourcing an app development, the vendor should have experience in HIPAA compliance and other relevant regulations.

Contract Agreement

Once the right partner is selected, the next step is to formalize the relationship through a contract agreement. This contract should cover all aspects of the project, including confidentiality, intellectual property rights, pricing, payment terms, and dispute resolution mechanisms. 

The contract ensures both parties are legally protected and clear about their responsibilities.

Project Execution

With the contract in place, the outsourced development project moves into the execution phase. This typically involves a series of phases, including planning, development, and testing, often using methodologies like Agile or Waterfall.

Regular communications and updates are crucial during this phase to address any changes or challenges that arise promptly.

Quality Assurance and Delivery

Quality assurance is integral to software development outsourcing. This step involves systematic testing of the software to ensure it meets all specified requirements and is free from bugs. 

Effective QA processes often include multiple testing rounds, including unit testing, integration testing, system testing, and user acceptance testing (UAT). Once the product passes all quality checks, it is delivered to the client.

Post-Delivery Support

After delivery, outsourcing companies typically provide ongoing support to handle any post-deployment issues, updates, or improvements. This support ensures the software continues to operate efficiently and can adapt to changing business needs or technologies. 

Post-delivery support might include system maintenance, troubleshooting, and upgrading services.

By following these steps, software development outsourcing can help businesses achieve their technology goals efficiently while managing costs and focusing on core business strategies. 

Best Countries to Outsource Software Development

Software development outsourcing has become a strategic practice that allows companies worldwide to enhance their technological capabilities while reducing costs. Choosing the right country for outsourcing software projects is critical for ensuring quality, efficiency, and alignment with business goals. Here, we explore the top countries that have become hubs for development outsourcing.


Vietnam has emerged as a significant player in the software development outsourcing market due to its competitive cost structures and highly skilled workforce. The country offers a substantial cost advantage, with developers' salaries often being lower than those in Western countries, without compromising on the quality of the output. 

Additionally, the Vietnamese government supports IT education, resulting in a growing pool of tech talent fluent in English and familiar with global development standards. Major global companies, including Intel, IBM, Samsung and Microsoft, have capitalized on these benefits, setting up operations in Vietnam to leverage its robust IT infrastructure and skilled developers.

Samsung factories in Vietnam
Samsung factories in Vietnam

Last but not least, the IT Tech Talent Pool in Vietnam is expanding at an exponential rate with the demand for IT workforce is increasing by at least 100,000 employees each year. 

Demand for Information Technology workforce in Vietnam
Demand for Information Technology workforce in Vietnam from 2018 to 2025 ((in 1,000s)

 (Source: Statista)

Connect and partner with MOR Software - Leading Outsourcing Company in Vietnam now!


Poland stands out in the European outsourcing in software development landscape due to its exceptional educational system, particularly in STEM fields. Polish developers are well-known for their high-level technical education and proficiency in various programming languages. 

STEM Education in Poland
STEM Education in Poland

The country also offers a significant advantage due to its geographical and cultural proximity to Western European countries, facilitating smoother collaboration. 

Furthermore, Poland ranks high in ease of doing business and has a strong work ethic, making it a preferred choice for companies in Europe and the US looking for quality and reliability.


India is often synonymous with software projects outsourcing due to its vast pool of technical talent and competitive pricing. It remains one of the largest outsourcing destinations, providing a broad spectrum of IT services and software solutions.

India ranks fourth among open source contributors using GitHub
India ranks fourth among open source contributors using GitHub

The country's outsourcing prowess is supported by a massive number of English-speaking IT professionals and a 24/7 work culture that aligns well with global business needs. Indian IT firms like Infosys and Tata Consultancy Services are renowned globally for their innovative solutions, emphasizing the country's capability to handle complex and large-scale software development projects. 

Furthermore, the continuous advancements in digital infrastructure and government incentives for the IT sector help maintain India's position as a top outsourcing destination.

Each of the countries listed offers unique advantages that make them attractive outsourcing destinations. Vietnam is cost-effective and rapidly growing in tech prowess, Poland offers a strategic location and a highly educated workforce, and India provides scale and depth with an established IT services sector.

Companies looking to outsource must weigh these factors according to their specific project needs and strategic goals. 

How to Address Common Challenges in Software Outsourcing

Software development outsourcing offers numerous benefits such as cost savings, access to global talent, and enhanced efficiency. However, it also comes with its set of challenges that, if not addressed properly, can undermine the success of outsourcing endeavors. 

Address Challenges in Software Outsourcing
How to Address Common Challenges in Software Outsourcing

Language Barrier

Miscommunication due to language differences can lead to errors and misunderstandings about project requirements or expectations. 

In software development, precise communication is crucial, especially when explaining technical specifications, user requirements, and project deliverables. Language barriers can cause misinterpretations that lead to flawed designs, incorrect coding, and ultimately, a product that does not meet the client's needs. 

To deal with this issue, company should establish a clear communication protocol that includes using simple English and avoiding jargon. Additionally, hiring bilingual project managers who can act as a bridge between your team and the outsourced team can be extremely effective.

For instance, a U.S.-based company outsourcing to Vietnam might employ a project manager fluent in both English and Vietnamese to ensure clear and accurate translations of technical and project management communications.

Cultural Differences

Variations in work culture and business practices can lead to misaligned expectations and working styles. Cultural differences can affect perceptions of deadlines, hierarchical structures, and decision-making processes. 

For this issue, companies should conduct cultural training for both in-house and outsourced teams to foster mutual understanding and respect. 

For example, a European company working with an Indian outsourcing provider might conduct workshops to understand the Indian festival calendar and work ethics, aligning work schedules to avoid miscommunication and ensuring respect for cultural practices.

Communication Barriers

Beyond language, the lack of effective communication channels can lead to delays and misinformation. Communication barriers might include time zone differences, lack of immediate feedback, and the absence of face-to-face interaction, which are crucial for clarifying doubts and ensuring everyone is on the same page. 

Miscommunication can result in misaligned objectives and expectations, causing project delays and increased costs due to rework.

Solution for this is that companies should utilize robust project management tools like Slack, Trello, or Asana that facilitate real-time communication and seamless collaboration. Regular video calls and scrum meetings can help in maintaining clarity.

For instance, a software firm in Australia outsourcing to a Ukrainian agency might set up bi-weekly video conferences to discuss project updates, timelines, and feedback, ensuring all parties are aligned and informed.

Unmanaged expenses

Unexpected costs related to additional revisions, changes in project scope, or unforeseen complexities can inflate the budget. 

Many businesses underestimate the total cost of outsourcing, which can include training, integration, travel, and rework due to initial misunderstandings. These hidden costs can significantly impact the project’s return on investment (ROI) and may not be apparent until the project is well underway.

To mitigate hidden costs, insist on a transparent contract that clearly outlines all potential expenses and conditions for additional charges. 

A tech startup from Canada might include detailed deliverables and a fixed-price contract while outsourcing to a Brazilian software development firm to ensure budget adherence and avoid any surprise fees.

Security Concerns

Data breaches and security lapses while dealing with sensitive information can pose significant risks. 

Outsourcing software development often involves sharing critical business data, intellectual property, and user information, which can be compromised if the outsourcing partner does not have robust security measures. The risk is heightened when dealing with industries like finance, healthcare, or any other sector that handles sensitive data.

To deal with this matter, client companies should implement stringent security protocols and ensure the outsourcing provider complies with international security standards like ISO/IEC 27001. 

For example, a healthcare company in the U.S. outsourcing software development needs to ensure that their Indian partners are HIPAA compliant to protect patient data effectively during the development process.

Lack of Control Over the Process and Management

Outsourcing can sometimes result in feeling a loss of control over the software development process. This lack of control can manifest in various ways, such as not being able to oversee daily operations, delays in feedback, and changes in project direction without the client’s immediate knowledge. 

This can lead to a final product that diverges significantly from the client's vision or expectations.

To enhance control, establish clear metrics and milestones for project management and insist on regular updates and reports. A UK-based enterprise could use a detailed dashboard that provides real-time insights into the software development stages managed by their Russian outsourcing agency, ensuring transparency and control throughout the project lifecycle.

Examples of Successful Outsourcing Software Development Projects

PEOPLE - Human Resources Management Platform

PEOPLE is a prominent human resources management platform in Japan, established in October 2011 by CYDAS. This enterprise software solution focuses on internal operations such as staff evaluation, recruitment, planning, and target management. Over time, PEOPLE has gained the trust of numerous corporations, particularly commercial banks, for its efficiency and convenience in managing HR processes.

Case study PEOPLE
PEOPLE - HR Management Platform

Customer’s requirements: CYDAS wanted to hire an external team (MOR Software) with software development outsourcing services to develop new features and system improvements for PEOPLE

MOR Software’s solutions: MOR provided a dedicated team of engineers, suggested new feature developments, and consulted on the utilization of emerging technologies to enhance the PEOPLE platform. 

Notable Outcomes: 

  • Collaboration between CYDAS and MOR Software has been ongoing for five years, with an estimated project cost of approximately $8 billion
  • PEOPLE has been successfully launched and introduced to Vietnam’s tech market, gaining a lot of interest from many enterprises and SME businesses. 
  • From the position as an outsourced software development team, MOR Software has become a reliable partner of CYDAS and the official distributor for PEOPLE in Vietnam. 


KCON is a dynamic mobile application crafted to enhance the experience of attendees at the KCON cultural event series, which sees participation from around 100,000 enthusiasts. This project aimed to handle massive user traffic and provide a seamless user experience across various functionalities.

Interface of KCON App
Interface of KCON App

Customer’s requirements: The customer wanted MOR Software to design a mobile application for KCON to facilitate easy navigation within the event through features like interactive maps, booth locators, activity schedules, and digital check-ins throughout the event.

MOR Software’s solutions: MOR Software engineered a comprehensive solution to meet KCON's business needs, focusing on high availability, user experience, and real-time data management. 

Notable Outcomes: 

  • KCON app maintain high performance and reliability throughout the event with over 100,000 real-time users.
  • Android and iOS applications delivered a stellar user experience, with features functioning seamlessly even in areas with limited network coverage.

Explore more successful Outsourcing stories from MOR Software!

Unlocking efficiency with software development outsourcing enables businesses to leverage specialized expertise, reduce costs, and accelerate project timelines. Embrace software development outsourcing to drive innovation, enhance productivity, and achieve long-term growth.

Experience high-quality Software Development Outsourcing with MOR Software now!

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