Online Healthcare Consultation

MOR Software developed an online healthcare consultation app, E-Medical, for a large Japanese clinic. The project involved creating a mobile app for users, a web interface for doctors, clinics, and pharmacies, and an admin system to manage the entire process. The development process included business analysis, UI/UX design, coding, integration, and extensive testing.

Our client is a large clinic in Japan with over 100 employees, specializing in providing comprehensive healthcare services. They sought to extend their services by offering online health consultations, allowing doctors to conduct video calls with patients and coordinate with pharmacists for medication prescriptions.

• Urgent Timeline: The project needed to be completed within a tight schedule.
• Lack of Detailed Documentation: The client provided only wireframes without comprehensive documentation.
• Video Call Integration: Ensuring reliable and high-quality video call functionality for consultations.

• Studying Client Requirements: MOR Software closely analyzed client requirements to understand the scope and objectives.
• Wireframe and UI/UX Design: Defined and designed wireframes and user interfaces to ensure an intuitive and seamless user experience.
• Backend and Frontend Development: Proceeded with coding the backend (BE) and frontend (FE) components, focusing on performance optimization.
• Performance Optimization: Integrated Crashlytics and Google Analytics to monitor and improve app performance, facilitating rapid development and minimizing errors.
• AWS Infrastructure: Operated the app on AWS to ensure scalability, security, and reliability.

• Successful Platform Launch: E-Medical was successfully launched, providing an effective online consultation service.
• Enhanced Patient Experience: Patients could easily book appointments and consult doctors via video calls, improving access to healthcare services.
• Streamlined Prescription Process: The integration of pharmacists streamlined the prescription process, allowing patients to receive medications from affiliated pharmacies efficiently.
• Scalable and Reliable System: Utilizing AWS ensured the platform's scalability and reliability, accommodating a growing number of users.
• Comprehensive Management System: The admin system allowed the clinic to manage doctors, patients, and analyze metrics effectively, leading to better overall service delivery.