Salesforce & Pardot Integration

We integrated Salesforce and Pardot platforms to enhance a client's sales and customer management system. To achieve this , we utilized Force.com, Apex, Sales Cloud, Pardot Platform, and UI customization tools. This resulted in easier customer management and more accurate sales forecasting, utilizing automated tools such as Engagement Studio and Automation Sync. The client was able to achieve their business goals with MOR Software's expertise and use of innovative technology.

Our esteemed customer is a media organization currently operating in Japan.

According to our customer's demand, we are tasked to carry out: 

• Creating a customer management app using Salesforce 
• Utilizing Pardot to create landing pages and webinars
• Collecting customer information from forms and social networks.

Moreover, they also wanted to streamline the management of customer contacts, business opportunities, and customer analytics for better sales forecasting reports.

To meet these requirements, MOR Software used the Force.com platform and Apex for business logic, as well as Sales Cloud and Pardot Platform. 

We also utilized Visualforce, Aura, and Lwc for UI customization. 

To facilitate GUI development and report generation, we employed Visual Force and Force migration tools.

In addition to this, automated tools such as Engagement Studio, Automation Sync with Lead, Contact, Account, Opportunity were implemented to manage customer analytics and sales forecasting.

MOR Software's solution enabled our customer to manage their customers' data effectively and efficiently, thereby enhancing their sales forecasting and providing them with valuable insights into their customers' behavior. The integration of Salesforce and Pardot platforms, along with the implementation of automated tools, has helped our customer stay ahead of the competition and deliver exceptional service to their customers.