Top 20 HR Chatbot to Enhance Employee Engagement in 2025

Handling employee needs can be overwhelming, but an HR chatbot helps by automating support and improving engagement. This MOR Software’s guide highlights the best HR chatbots in 2025 and how they are reshaping HR operations.

What Is An HR Chatbot?

An HR chatbot is an AI-driven solution built to handle repetitive and routine requests within HR departments. It communicates with employees through chat interfaces, whether on messaging platforms or company portals, to answer common questions, explain policies, and guide staff with tasks such as leave requests, scheduling, or onboarding processes.

The goal is not to replace human professionals but to free human resource development teams from time-consuming administrative work. This allows them to focus on strategy, culture, and workforce growth. 

Recent research from Gartner highlights that over one-third of HR leaders are already testing AI for daily operations, with chatbots ranked among the most adopted tools. They provide a practical way to scale HR support while improving speed, accuracy, and overall accessibility for employees.

How An HR Chatbot Can Improve Employee Engagement?

An HR chatbot brings clear value by making daily interactions easier for employees. It usually delivers three direct benefits.

• Centralized access to tools. Staff no longer need to switch between different apps. They can stay on the messaging platforms they already use, Slack, Teams, or Workplace, and still complete HR-related tasks.
• Better connections between colleagues. New hires can meet people beyond their own teams, and long-tenured staff can also find it easier to connect with others across the company.
• Employee experience as the priority. With faster access to answers, fewer platform logins, and simple ways to celebrate achievements, the chatbot creates a smoother and more engaging workflow automation experience.

Beyond improving daily interactions, HR chatbots also support business goals in several ways.

• Meaningful cost savings. By taking over routine questions and processes, chatbots reduce the size of administrative teams needed, cutting costs tied to hiring, training, and support.
• Scalable for business growth. They adjust to heavier workloads and updated HR policies without extra investment, making them well suited for expanding companies.
• Stronger operational efficiency. Chatbots in HR speed up demanding tasks like onboarding and recruitment. For instance, reviewing resumes that might take HR staff several days can be completed by a chatbot in just a few hours, which shortens hiring cycles and lifts overall productivity.

>>> Walk through each step to build a solid, actionable strategic HRM plan sample that supports business growth and team alignment in 2025

Top 20 HR Chatbots To Watch In 2025

The market for HR chatbots is expanding fast, with new platforms reshaping how companies support employees. Below, we’ve highlighted 20 leading solutions set to make an impact in 2025.

Rezolve.ai

Rezolve.ai is an AI-powered HR helpdesk designed to work directly inside Microsoft Teams. Its HR chatbot acts as a GenAI Sidekick, giving employees instant, personalized support whenever they face HR-related issues. The HR AI chatbot​ handles tasks like onboarding, offboarding, training, password resets, software installation, policy clarification, ticket generation, and employee surveys, creating a smooth and consistent support experience. This reduces the workload for HR teams while improving employee satisfaction.

Key Features

• Conversational knowledge management for quick access to information
• Automated ticketing system for HR queries
• Human-in-the-loop live chat for L2 support
• No-code automation tools for complex processes
• Built-in survey and feedback collection tools
• MS Teams-based change management functions
• Instant notifications and updates within Teams
• Integrations with 150+ enterprise apps

Pros

• Strong employee onboarding software
• Simplifies onboarding and training
• Easy survey creation for feedback
• User-friendly interface
• Quick access to HR experts

Cons

• Lacks a dedicated user sign-in portal

Pricing

Available on request, contact sales for details.

Rating & Reviews

• G2: 4.8/5
• Capterra: 4.8/5
• Microsoft: 4.9/5

Leena.ai

Leena.ai is an AI-enabled HR chatbot built to lighten HRIS integration workloads by automating a wide range of processes and managing employee requests efficiently. It allows organizations to create customized workflows that match internal policies while ensuring employees get timely support. With natural language understanding, the chatbot answers queries, resolves common HR doubts, and lets employees raise tickets directly, making HR operations more effective.

Key Features

• Automation of HR workflows
• Natural language understanding for instant responses
• Ticketing system for employee support

Pros

• Streamlines HR tasks through AI automation
• Personalized workflows for employees
• Fast ticket resolution with minimal manual input

Cons

• Heavy reliance on natural language accuracy
• Risk of query misinterpretation
• Limited flexibility for highly complex workflows

Pricing

• Tier 1: $1–$20
• Tier 2: $20–$90
• Tier 3: $90+

Ratings

• G2: 4.5/5
• Capterra: 4.5/5

Workativ

Workativ is a modern HR chatbot designed to improve employee support through custom AI solutions and automated workflows. It enables organizations to resolve a majority of HR-related questions and requests quickly, reducing the need for manual intervention. With built-in automation, the platform simplifies HR processes and provides a smoother experience for employees.

Key Features

• Conversational AI for real-time employee support
• Workflow automation for HR operations
• Intelligent HR chatbot system

Pros

• Fast and efficient HR query handling
• Automated workflows reduce manual effort
• Simple and intuitive conversational interface

Cons

• Limited scope for customization
• High dependency on AI agent frameworks accuracy
• Complex queries may be misinterpreted

Pricing

• Free Plan: $0
• Starter: $1,530 per month (annual billing) or $1,700 month-to-month
• Professional: $2,250 per month (annual billing) or $2,500 month-to-month
• Enterprise: Custom pricing available on request

Ratings

• G2: 4.8/5
• Capterra: 4.3/5

Smartbots.ai

Smartbots.ai provides a flexible platform for building intelligent conversational chatbots tailored to specific business needs. Its HR chatbot helps employees resolve issues anytime without waiting for a human HR agent, making HR processes more convenient and accessible. From onboarding to everyday support, the bot streamlines workflows and personalizes the employee journey.

With live agent handover features and integrations across social media platforms, Smartbots focuses on delivering a smooth blend of automation and human support, making HR assistance easy to scale.

Key Features

• Intelligent conversational machine learning chatbot design
• Live agent handover support
• Social media platform integration

Pros

• Smooth transitions to live agents
• Simplifies HR processes across the lifecycle
• Broad integration options with social channels

Cons

• Requires technical expertise to build and customize
• Steeper learning curve for setup
• May create overreliance on automation

Pricing

• Contact sales for detailed plans

Ratings

• G2: 4.8/5
• Capterra: 4.6/5

Botsify

Botsify is a fully managed platform that enables businesses to design chatbots without requiring coding skills. It supports building website chatbots, Facebook chatbots, SMS chatbots, and WhatsApp chatbots, offering flexibility for multi-channel communication. With tools like conversational forms, broadcast messaging, media blocks, and chatbot menus, it provides a practical way to handle HR or customer interactions at scale.

Key Features

• Fully managed chatbot creation platform
• No coding expertise needed
• Support for website, Facebook, SMS, and WhatsApp bots

Pros

• Easy to set up with no coding
• Works across multiple channels
• Flexible and beginner-friendly

Cons

• Limited scope for advanced customization
• Responses may feel generic
• Heavily dependent on built-in features

Pricing

• Do It Yourself: $49 per month
• Done For You: $149 per month
• Custom: Contact sales for details

Ratings

• G2: 4.2/5
• Capterra: 4.5/5

Happyfox

Happyfox is a versatile HR chatbot built to manage repetitive queries related to policies, benefits, payslip, and taxes. Instead of relying on static employee handbooks, it delivers real-time and personalized responses directly through collaboration tools like Slack or Microsoft Teams. This shift allows HR teams to spend less time on routine requests and more time on strategic tasks, improving overall productivity.

Key Features

• Multi-tasking HRM models for various queries
• Real-time personalized assistance
• Integration with platforms like Slack and Teams

Pros

• Instant and tailored employee support
• Works seamlessly within collaboration tools
• Reduces manual workload for HR staff

Cons

• Limited flexibility for complex workflows
• Relies heavily on collaborative platforms
• May misinterpret certain queries

Pricing

• Fantastic: $59 per agent/month
• Enterprise: $79 per agent/month
• Enterprise Plus: $99 per agent/month

Ratings

• G2: 4.5/5
• Capterra: 4.6/5 (91+ reviews)

Botcore.ai

Botcore.ai functions as a real-time digital assistant designed to improve collaboration, strengthen employee engagement, and increase HR team productivity. Using the Botcore platform, companies can build customized AI HR chatbot capable of delivering human-like conversations while providing instant and accurate responses to employee questions. This helps create smoother communication and a more interactive workplace.

Key Features

• Real-time digital assistant capabilities
• Tools for stronger employee collaboration
• Features that drive higher engagement

Pros

• Better teamwork and collaboration
• Quick and efficient query handling
• Personalized chatbot conversations

Cons

• Requires time to learn chatbot development
• Risk of overdependence on automation
• May face integration challenges with certain systems

Pricing

• Contact sales for a custom quote

Ratings

• G2: 4.5/5
• Microsoft: 5/5

Espressive

Espressive delivers an AI-powered employee assistant designed to improve productivity and workplace experience by resolving issues instantly. Its virtual support agent, called Barista, integrates seamlessly with MS Teams and Slack, giving employees direct answers to questions on policies, time off tracking software, benefits, onboarding, and automated payroll system without needing a human HR agent. All employees have to do is interact with the bot to get immediate support.

Key Features

• AI-driven employee assistant chatbot
• Built-in integration with MS Teams and Slack
• Instant support for HR-related questions

Pros

• Strong integration with collaboration platforms
• Fast and accurate HR query handling
• Reduces repetitive workload for HR teams

Cons

• Relies on AI accuracy for responses
• Limited options for complex customization
• May struggle with nuanced queries

Pricing

• Contact sales for detailed pricing information

Ratings

• G2: 4.9/5
• Gartner: 4.5/5

AskHR

AskHR is a smart HR chatbot​ built to handle employee questions, guide them through HR processes, and manage routine requests. It connects with company intranets, email systems, and collaboration tools like Slack, Microsoft Teams, and even Amazon Alexa. The assistant uses a curated database and integrated employee handbook to provide accurate answers or perform actions. If a query goes beyond its scope, AskHR smoothly transfers the case to a human HR agent for resolution.

Key Features

• Intelligent virtual HR assistant
• Integration with intranet, email, and collaboration tools
• Personalized responses from curated knowledge sources

Pros

• Works across multiple platforms
• Delivers tailored answers quickly
• Manages HR requests efficiently

Cons

• Limited by AI understanding capabilities
• Accuracy depends on database quality
• May face challenges with complex scenarios

Pricing

• Contact sales for a custom quote

Ratings

• G2: 4.3/5
• Capterra: 4.5/5

Humanly

Humanly is an AI-powered HR chatbot designed to simplify recruitment and employee engagement processes. The platform is quick to implement and helps HR teams manage tasks such as candidate screening, interview scheduling, reference checks, and employee engagement. To reduce unconscious bias, Humanly uses equitable screening methods and interview analytics, creating a more consistent and fair experience for applicants. This not only lightens HR workloads but also delivers a more personalized hiring journey for new employees.

Key Features

• AI-driven HR chatbot for recruitment and engagement
• Automates screening, scheduling, and reference checks
• Equitable screening tools and interview analytics

Pros

• Helps minimize unconscious bias in hiring
• Streamlines recruiting and HR operations
• Easy and fast deployment for quick results

Cons

• Equitable screening may face limitations in practice
• Requires time to adapt to custom needs
• Functions mainly within HR-specific tasks

Pricing

• Contact sales for a tailored quote

Ratings

• G2: 4.9/5

Paradox (Olivia)

Paradox is a conversational AI-driven HR chatbot that helps recruiters and hiring managers automate key parts of the hiring process. Its built-in chatbot, Olivia, communicates with candidates through text messages to screen applicants, schedule interviews, answer questions, and collect feedback. By doing so, Olivia reduces hiring time by up to 50%, improves applicant conversion rates significantly, and delivers a more engaging candidate experience.

Powered by natural language processing tools, Olivia can hold conversations that feel natural, much like a human recruiter. It evaluates resumes and applications to match candidates with roles they fit best, saving HR teams valuable time while improving the quality of hires.

Key Features

• Conversational AI-powered HR chatbot
• Automates recruiting workflows and HR tasks
• Engages with candidates via text messages

Pros

• Cuts hiring time in half
• Boosts candidate conversion rates
• Uses NLP for realistic conversations

Cons

• Text-based chats may have limitations
• Accuracy depends on NLP quality
• Struggles with highly unique or complex cases

Pricing

• Contact sales for a custom quote

Ratings

• G2: 4.7/5
• Glassdoor: 3.9/5

MeBeBot

MeBeBot is an intelligent AI-powered HR chatbot platform​ built to support HR, IT, and Operations teams by automating responses and communication. It enhances the employee experience with real-time insights, push notifications, and pulse surveys, all accessible through seamless integration with platforms like Microsoft Teams and Slack.

The system includes a global knowledge base of more than 300 FAQs that can be tailored to match company policies, making it adaptable to different organizational needs. With multilingual and multi-region support, MeBeBot is especially useful for businesses managing international teams and diverse workforces.

Key Features

• AI chatbot for HR, IT, and Operations support
• Real-time insights, push messaging, and surveys
• Native integration with Teams and Slack

Pros

• Delivers actionable real-time data
• Easy integration for smooth employee interaction
• Flexible global knowledge base with wide coverage

Cons

• May struggle with highly complex queries
• Limited customization options for unique workflows
• Relies heavily on integration with platforms

Pricing

• Contact MeBeBot’s sales team for a custom quote

Ratings

• G2: 5/5
• Microsoft: 5/5

Amber (inFeedo)

Amber, developed by inFeedo, is an HR chatbot that leverages NLP technology to automatically resolve candidate queries without HR team involvement. It improves the hiring journey by collecting feedback from shortlisted candidates, helping organizations identify weak points in their recruitment and interview processes.

Beyond hiring, Amber runs automated surveys and pulse checks with employees as soon as they join the company, offering valuable insights into their experiences and overall engagement from day one.

Key Features

• NLP technology for query resolution
• Candidate feedback collection for hiring improvement
• Automated surveys and pulse checks for staff

Pros

• Quick, NLP-driven responses to candidate questions
• Strong focus on improving the hiring process
• Automated feedback systems for continuous insight

Cons

• Dependent on NLP accuracy for responses
• Automated surveys may miss nuance
• Limited to HR and recruitment-related tasks

Pricing

• Contact sales for a tailored quote

Ratings

• G2: 4/5

aHubSpot Chatbot Builder

HubSpot Chatbot Builder is a straightforward yet powerful platform for creating chatbots that expand and automate live chat interactions. This HR chatbot​ helps users find answers to FAQs, schedule meetings, and navigate websites with ease. All interactions are stored in HubSpot salesforce integration, allowing businesses to qualify leads, trigger workflows, and automate follow-up actions.

With its free builder, teams can design messenger bots that handle lead qualification, appointment booking software, and customer support questions. This frees staff to focus on conversations that require a personal touch while the chatbot manages repetitive tasks.

Key Features

• Easy-to-use chatbot builder platform
• Automates live chat conversations
• Built-in lead qualification and scheduling tools

Pros

• Simple chatbot creation process
• Streamlines lead qualification and appointment booking
• Strong integration with HubSpot CRM for data retention

Cons

• Limited options for complex customization
• Relies heavily on HubSpot platform features
• May struggle with advanced or nuanced conversations

Pricing

• Professional: $450/month (billed annually at $5,400)
• Enterprise: $1,200/month (billed annually at $14,400)

Ratings

• LiveAgent: 4.4/5
• G2: 4.8/5

Drift

Drift is an AI-powered HR operations chatbot​ built for B2B organizations to engage prospects in real time and deliver personalized experiences. It helps businesses connect directly with decision-makers by scheduling meetings through its sales-focused AI chatbot. Using machine learning and NLP, Drift analyzes the context of visitor questions and organizes them into categories, ensuring faster and more accurate responses.

Key Features

• AI-powered chatbot tailored for B2B use
• Real-time engagement with personalized interactions
• Automated meeting scheduling with prospects

Pros

• Instant engagement and personalization
• Streamlined scheduling with potential clients
• Efficient categorization of inquiries for faster response

Cons

• Accuracy depends on NLP capabilities
• May face issues with complex context analysis
• Limited flexibility for highly diverse queries

Pricing

• Premium: Starting at $2,500/month (billed annually)
• Advanced: Contact sales for details
• Enterprise: Contact sales for details

Ratings

• TrustRadius: 8.1/10
• G2: 4.4/5

ProProfs Chat

ProProfs Chat enables businesses to deliver real-time sales and customer support directly through their websites. It allows organizations to design customized chatbots that automate support, capture leads, and drive conversions. Detailed reporting tools provide insights into chatbot performance, making it easier to measure effectiveness and optimize strategies for attracting new users.

The HR chatbot​ creates human-like interactions that encourage customer engagement and lead generation without the need for additional staff. With a customizable dashboard, businesses can design bots that ask both multiple-choice and open-ended questions, ensuring qualified leads enter the sales pipeline.

Key Features

• Real-time automation for sales and support
• Custom chatbot creation for websites
• Comprehensive reporting for performance tracking

Pros

• Strong tools for real-time support and lead capture
• Detailed reports to evaluate chatbot success
• Easy-to-use customization dashboard

Cons

• May struggle with creating natural conversations
• Effectiveness depends on customization efforts
• Advanced customization requires time to master

Pricing

• Free Plan: $0
• Annual Plan: $19.99 per operator/month ($239.88 billed annually)

Ratings

• G2: 4.3/5
• Capterra: 4.8/5

Phia (PeopleHum)

Phia, developed by PeopleHum, is an intelligent HR chatbot designed to handle repetitive and routine HR tasks so teams can focus on higher-value work. Using conversational AI in HR, Phia answers FAQs, supports employees with guidance, and even acts as a trusted assistant when needed.

Seamlessly integrated with platforms like MS Teams, Phia provides direct access to HR data without switching apps. Employees can query documents, policies, or manuals within Teams, making information retrieval simple and instant. Powered by PeopleHum and compatible with backend HCM or HRMS software solutions, Phia intelligently scans knowledge sources to deliver the most relevant answers.

Key Features

• AI-powered HR chatbot for everyday queries
• Integration with collaborative platforms like MS Teams
• Direct and instant access to HR data and documents

Pros

• Smooth integration with collaboration tools
• Quick access to HR information
• Intelligent search for accurate responses

Cons

• Accuracy may vary with schematic searches
• Relies heavily on integrated systems
• Setup may require technical expertise

Pricing

• Contact sales for custom pricing details

Ratings

• G2: 4.5/5

Radancy

Radancy is an all-in-one talent acquisition platform that leverages AI to streamline recruitment and improve candidate engagement. This HR chatbot​ combines intelligent insights, automation, and advertising technologies to help organizations attract, connect, and hire top talent more effectively.

Key Features

• End-to-end candidate engagement across the hiring journey
• Data-driven insights for refining recruitment strategies
• Programmatic AdTech to target qualified candidates across channels

Pros

• Unified solution covering all stages of recruitment
• Delivers personalized and engaging candidate experiences
• Advanced analytics to support smarter hiring decisions

Cons

• Wide feature set can feel complex for new users
• Limited flexibility in platform customization

Pricing

• Custom pricing available, contact sales for details

Ratings

• G2: 4.6/5
• GetApp: 4.6/5

HireVue

HireVue is a comprehensive hiring platform that integrates video interviews, AI-driven assessments, and conversational chatbots to streamline recruitment from start to finish. The HR chatbot​ helps organizations screen candidates faster, improve insights, and scale hiring processes efficiently.

Key Features

• On-demand and live video interviewing for flexible candidate engagement
• AI-powered assessments to evaluate skills and predict performance
• Conversational chatbots that guide candidates through applications

Pros

• Automates screening to shorten time-to-hire
• Provides deeper insights beyond resumes
• Scales easily with customizable features for different business sizes

Cons

• Pricing may be high for smaller organizations
• Requires careful monitoring to address potential AI bias

Pricing

• Essentials Plan: From $35,000 per month for 2,500–7,500 employees (includes video interviews, branding, and single language support)
• Enterprise Plan: Custom pricing for 7,500+ employees with added features like scheduling, chatbots, ATS integrations, and advanced analytics

Ratings

• G2: 4.2/5
• SoftwareSuggest: 4.5/5

Eightfold

Eightfold is a modern talent management platform built with deep-learning HR AI chatbot​ to help global enterprises recruit, retain, and develop a diverse workforce of employees, candidates, and contractors. It provides actionable talent insights, enabling businesses to understand workforce potential while guiding individuals in exploring career growth opportunities.

Its skills-first approach ensures organizations can make smarter decisions when identifying, nurturing, and deploying talent, keeping them ahead in competitive markets.

Key Features

• AI-powered talent management platform
• Recruitment and retention support for diverse workforces
• Skills-based insights for workforce development

Pros

• Advanced AI for effective talent planning
• Strong focus on skills-driven decision-making
• Well suited for multinational organizations

Cons

• Dependent on AI accuracy for recommendations
• Workforce diversity management may pose challenges
• Requires training to maximize insights usage

Pricing

• Contact sales for a tailored quote

Ratings

• G2: 4.1/5
• Gartner: 4.8/5

Key Features To Look For In HR Chatbot

A well-designed HR chatbot can transform hiring and employee support, but only if it includes the right capabilities. When evaluating solutions, make sure the platform supports the following features:

• Candidate screening. The chatbot should run basic screenings, asking about skills and qualifications to identify whether applicants meet job requirements.
• Form assistance. It should guide applicants through filling out forms, ensuring all required fields are complete and validating responses in real time.

• Interview scheduling. Automated scheduling reduces back-and-forth communication, helps avoid conflicts, and saves valuable time for recruiters.
• Application updates. The chatbot should deliver instant status updates and notify candidates of next steps, creating a transparent and engaging hiring process.

>>> READ MORE: HRM Software Development: A Complete Guide for Your Business 2025

What Are The Different Types Of HR Chatbots?

HR chatbots can support the employee lifecycle in different ways, from helping recruiters find candidates to assisting managers with daily operations. These are the main types to consider.

Recruiter Chatbots

These chatbots help recruiters and hiring managers streamline the search and hiring process.

• Candidate screening to check qualifications, skills, and experience
• Interview scheduling to coordinate with hiring managers
• Real-time application status updates for candidates

People Partner Chatbots

Focused on employee support, these bots act as digital assistants for people-related tasks.

• Welcome messages for new hires during onboarding
• Assistance with completing documentation and paperwork
• Training and orientation guidance
• Answers to policy and benefits questions
• Leave management software to apply for time off and view balances
• Support for salary and payroll inquiries

Employee Management Chatbots

These chatbots are designed to improve engagement, performance, and well-being.

• Goal setting and tracking progress over time
• Feedback collection from staff and managers
• Scheduling for performance reviews
• Pulse surveys to measure engagement
• Wellness check-ins and health resources
• Recognition and rewards facilitation

Administrative Chatbots

These AI-driven bots handle compliance, training, and regulatory support.

• Training recommendations and reminders
• Tracking progress in learning programs
• Skill assessments to identify development needs
• Ensuring awareness of company policies and compliance rules
• Secure incident reporting options
• Sharing updates on legal and regulatory changes

>>> READ MORE: Top 10 Booking Appointment Apps for Business Success in 2025

Top HR Chatbot Examples Used By Enterprises

Adoption of HR chatbots is still growing, but large organizations have already seen measurable success with these solutions. Below are examples of how leading enterprises apply chatbots to improve hiring and engagement.

Airbus

Airbus introduced Bessie, an HR chatbot built to improve global talent acquisition. Bessie answers common candidate questions, allowing HR professionals to focus on more complex issues. 

The results have been impressive: the bot manages 60% of inquiries outside business hours, with 12,000 job seekers interacting monthly. It resolves 74% of all candidate questions on its own, creating a smoother experience for applicants worldwide.

General Motors

General Motors developed Ev-e, a recruitment chatbot designed to automate interview scheduling and respond to candidate inquiries. The goal was to cut down on delays between applications and interviews. 

Since launch, GM has saved more than $2 million in hard costs and facilitated over 500,000 interviews through Ev-e. On average, scheduling now takes just 27 minutes, significantly improving the candidate experience.

Hewlett Packard

HP uses an AI-powered chatbot to attract, engage, and convert job seekers into employees. The assistant collects resumes and background details, then suggests roles best suited to each candidate. This streamlined approach nearly doubled visits to HP’s career site in Q1 2023, reaching 950,000 visitors. 

Of those, 26% converted into employees. HP leaders note that as expectations rise, career site chatbots will need to become even more advanced to meet applicant demands.

iFood

Brazilian food delivery company iFood introduced an onboarding chatbot through WhatsApp Messenger and its website to simplify recruiting drivers and restaurant staff. 

The chatbot also provides 24/7 support for common questions, handling 45% of incoming requests automatically. Since its launch, delivery costs have dropped by 70% and employee satisfaction has increased by 91%, making it a strong example of how automation improves both efficiency and engagement.

McDonald’s

McDonald’s leverages Olivia, an AI recruiting chatbot​, to streamline its hiring process. Olivia manages 24/7 candidate interactions, interview scheduling, reminders, background checks, document sharing, and even job offers that applicants can accept via phone. 

The results have been remarkable: interview scheduling now takes 3 minutes instead of 3 days, application volume has doubled, and candidate satisfaction has reached 99%. In just a year, McDonald’s reduced hiring time by 60% while managers saved 4–5 hours of manual work weekly.

Eightfold AI

Eightfold AI is a talent intelligence platform powered by artificial intelligence and machine learning. It analyzes workforce data to enhance talent acquisition, retention, and planning. 

The system matches candidates to the right roles, identifies skill gaps, and suggests career development paths, helping organizations manage the full talent lifecycle more effectively. Through delivering personalized insights, Eightfold AI improves employee experience and organizational performance.

HireVue

HireVue combines AI with digital video interviewing to modernize recruitment. Companies use it to conduct both on-demand and live video interviews, removing geographic barriers and enabling faster applicant screening. Its AI analyzes candidate responses, facial expressions, and body language to assess suitability for roles. 

With features like automated scheduling, virtual assessments, and flexible interview options, HireVue reduces bias, improves efficiency, and elevates the candidate experience across industries.

Bloomfire

Bloomfire is a knowledge-sharing and collaboration platform that helps organizations centralize and distribute information across teams. It acts as a hub where employees can store and access documents, videos, presentations, and other work-related content in one place.

The platform features advanced search, content categorization, and permission controls, allowing employees to quickly locate the resources they need. Beyond storage, Bloomfire promotes collaboration with options for commenting, liking, and sharing, encouraging teams to engage with content and exchange knowledge more effectively.

Main Challenges Of Using HR Chatbots

Not every HR chatbot will meet expectations right away. Setting them up often brings hurdles that can affect adoption and performance.

Common challenges include:

• Generic or inaccurate responses. If the chatbot relies on outdated information or lacks context, it may confuse employees and erode trust.
• Weak integration. Without access to HRIS or PTO policies, the chatbot becomes an isolated tool, adding work instead of reducing it.
• Limited customization. HR teams operate differently, so tools without flexible workflows or logic often require extra manual workarounds.
• Data security and compliance risks. Since these bots handle sensitive employee data, they must comply with internal policies and standards such as SOC 2 or HIPAA.

Some issues stem from product limitations, others from implementation. Understanding both helps organizations avoid pitfalls and maximize value from chatbot deployment. Data privacy and user safety remain central concerns, making it vital to evaluate security carefully.

Key Statistics On HR Chatbots

Before investing in an HR chatbot, it helps to look at the numbers. The following statistics reveal how quickly businesses are adopting this technology and the value it delivers.

• An Oracle survey found that 50% of HR leaders have already deployed AI chatbots or plan to within the next year.
• Research from Juniper Networks estimates chatbots could save companies up to $8 billion annually worldwide.
• Gartner predicts that by the coming years, chatbots will manage as much as 20% of all HR inquiries.

• IBM reports that 66% of HR executives see chatbots as delivering strong value in employee engagement.
• Deloitte highlights that 69% of executives consider personalized employee experiences via HR chatbots a top priority.
• Brandon Hall Group notes that 22% of organizations are using AI-powered chatbots to support learning initiatives.

Custom HR Chatbot Development With MOR Software

Off-the-shelf chatbots often struggle with real business complexity. That’s why many enterprises look for custom solutions. At MOR Software, we build HR chatbots tailored to each company’s processes, culture, and technology stack.

We have deep experience in HR software development, spanning recruitment platforms, performance management, payslip software, and time tracking systems. By combining this domain knowledge with our mobile, web, and AI expertise, we help organizations move beyond generic chatbots to solutions that truly fit their needs.

Our teams apply Agile and Scrum practices across projects, ensuring faster delivery and continuous improvement. Whether you need HR bots that automates leave requests, manages onboarding, or Slack, salesforce integration, we design with scalability and integration in mind.

Security and compliance are part of the build from day one. With ISO 9001:2015 and ISO 27001:2013 certifications, we guarantee reliable handling of sensitive employee data. Our chatbot solutions also support multilingual capabilities, which is vital for global enterprises.

MOR Software has delivered custom HR and workforce management systems for enterprises in Japan, Vietnam, and beyond. These projects cut administrative overhead, shortened hiring cycles, and improved employee engagement.

If your organization is exploring HR chatbots, we can create a solution that integrates tightly with your workflows, grows with your business, and actually makes employees want to use it.

Conclusion

The rise of the HR chatbot marks a shift in how organizations manage employee engagement, recruitment, and daily HR operations. From streamlining processes to delivering real-time support, these tools are becoming indispensable in 2025. But every business has unique workflows and needs. That’s why working with a trusted partner matters. MOR Software specializes in building secure, scalable, and custom HR chatbot solutions. Contact us today to explore how we can help your HR team succeed.